A 20-year passion for patient perception
Born out of Perception Strategies' 20 years of healthcare qualitative research, TASK TO TOUCH E-LEARNING videos represent a belief that if caregivers can better understand how patients view their experience, they can apply the necessary behavior and emotional intelligence skills, or TOUCH, required to alter patient perception and ultimately guarantee a positive patient response.
That is why everything we do, from field research and mystery shopping to video production and training, is designed to help clients shift to a TOUCH culture by insuring that healthcare providers have the knowledge, desire, and skill to connect with patients in ways that create win-win scenarios for the organization and the patient.
For more information on Perception Strategies, Inc.'s qualitative research services, including Health care Mystery Shopping Click Here
For Information on Brooke Billingsley's speaking and training, Click Here