A proven way to improve and sustain CAHPS scores.

Task To Touch™ e-Learning allows employees to see what the patient sees in order to develop the emotional intelligence, communication, and acuity skills necessary to understand and alter patient perception. Patient satisfaction scores change when TOUCH is introduced in a way that is that accessible and relatable. That is why these short, high quality video lessons are based on real life dramatizations collected through Perception Strategies’ 20 years in patient perception research.