Task To Touch has created video lessons that are a truly valuable supplement to your front line caregiver-training program. Rather than reading and hearing – it is useful to view and witness examples of both the wrong and right way to handle various specific patient situations in order to improve and enhance the patient experience. The video’s produced by Task To Touch are professionally produced and touch on key service standards relevant to the healthcare industry, both for inpatient and outpatient settings. I find the video’s to be both creative and inspirational for front line caregivers!
As a CNO responsible for all patient care in two 120+ bed acute care facilities, I was looking for meaningful ways to train staff on purposeful, compassionate interactions with patients without sounding scripted or robotic. Task To Touch videos are an excellent method of teaching our staff how to connect in a meaningful way to our patients. Each video is 3-4 minutes in length and is ideal for our shift huddles. Patient care staff gathers around a computer at the nurses’ station at the start of their shift and watch the video of the week. They are short, to the point, and real life scenarios the staff can all relate to. In that short time there is an opportunity to ask staff related discussion questions to ensure understanding and commitment.